Updated in March - 2026 | Subscribe to watch greytHR how-to video
Managing field employees is challenging due to limited visibility into their real-time movements, work hours, and client visits. Reliance on manual updates or self-reported data often leads to inaccurate attendance records, disputes, and compliance gaps.
The GPS Live Tracking feature in greytHR enables managers to monitor their team’s field attendance and daily activities. As a manager, you can view employee timelines, travel history, and client visits to ensure accountability, transparency, and efficient workforce management.
Once the admin has enabled GPS Live Tracking and assigned the required access rights, you can view team tracking details from the greytHR mobile app. For each employee, you can view a daily summary that includes:
Total number of visits completed
Total travel time
Total distance covered
From the greytHR mobile app, tap Explore > Attendance.
Tap Team Tracking.
Use the calendar option to select the required date (current or past).
The Team Tracking dashboard displays the active status of employees, such as employees who are signed in, travelling, checked in at a location, signed out and whose GPS signal is lost.
Employee status is indicated using colour-coded symbols to help you understand the situation quickly:
Red colour – Indicates GPS signal is lost or location services are turned off.
Green colour –Indicates whether the employee has checked in, checked out or is travelling.
Blue colour - Indicates whether the employee has signed in and signed out.
You can use the search option to find an employee by Employee ID or name.
When you select an employee:
They are taken to the employee’s timeline summary screen.
The screen displays a detailed route map showing the employee’s movement for the selected day.
The timeline includes:
Sign-in and sign-out locations with time
Client check-ins and check-outs
Travel routes between locations
Time travelled during the day
Distance covered
Number of client visits completed
All timeline entries are shown in chronological order, starting from sign-in and ending with sign-out, covering the employee’s complete workday.
You can switch between different employees or dates to review multiple records.
Scenario 1: Manager Not Assigned to a GPS-Enabled Attendance Scheme
If you or the reviewer is not assigned to a GPS-enabled attendance scheme, the My Tracking option will not be available to them. In such cases, you will see only the Team Tracking option under the Attendance section.
Scenario 2: Employee Not Assigned to a GPS Live Tracking Scheme
If you are searching for an employee who is not assigned to a GPS Live Tracking attendance scheme, the employee will appear in the search results. However, when you select the employee, no tracking data will be displayed, and the tracking screen will appear empty, indicating ‘GPS Tracking not available’.
Scenario 3: Employee Not Signed In
If you are searching for an employee who has not signed in for the day, an empty state screen is shown with the message “Employee is Not Yet In.”
Scenario 4: Employee on Leave
When you search for an employee who is on leave for the day, an empty state screen is shown with the message “Employee On Leave.”
Scenario 5: Company Holiday
When you search for an employee on a company holiday, an empty state screen is shown with the message “Employee On Holiday."
Scenario 6: Employee on Week Off
When you search for an employee who is on a scheduled week off, an empty state screen is shown with the message “Employee On Week Off.”
Mangers can view their team members’ GPS tracking details for selected dates. This includes employee sign-in and sign-out details, client check-ins and check-outs, travel routes, time travelled, distance covered, number of visits completed, and the full timeline in chronological order. Managers can also see the current status of employees, such as travelling, checked in, signed out, or GPS signal lost.
Managers can access GPS Live Tracking from the greytHR mobile app:
Go to Explore > Attendance > Team Tracking
This option is visible only if the admin has enabled GPS Live Tracking and assigned the required access rights to the manager role.
No. GPS Live Tracking applies only to employees who are assigned to a GPS-enabled attendance scheme.Managers may be able to search for other employees, but tracking details will not be available for employees who are not assigned to a GPS Live Tracking scheme.
If an employee’s GPS signal is lost or location services are turned off, this status is clearly indicated to the manager on the Team Tracking screen. The event is also reflected in the employee’s timeline, helping managers understand gaps or interruptions in tracking data.
Yes. The admin must assign managers access rights for GPS Live Tracking under the manager role.
Yes. Managers can see employee status, such as travelling, checked in, signed out, or GPS signal lost for the current day.
Yes. Use the search option to find employees by name or employee ID.
Manager can see the same timeline data as employees, along with route maps and summaries, for review and monitoring purposes.
Yes. Use the calendar option to select past dates and view employee timelines for those days.
Employee location and status are updated in near real time with negligible lag. Managers can pull to refresh on mobile to get the latest status for the team.
The statuses visible on the Team Tracking screen are:
Travelling (employee is in transit),
Checked In (employee is at a client location),
Signed In (employee has signed in but not yet at a client location),
GPS Lost (GPS signal or location permission is unavailable), and
Signed Out (employee has completed the workday).
Not currently. The system shows GPS Lost status and the duration of the gap but does not distinguish between reasons such as manually switched off, network loss, or poor signal. The manager can follow up with the employee for context.
Not currently. Managers need to select an individual employee to view their specific route and location. A bulk map view showing all employees simultaneously is not available in the current release.
GPS Lost for extended periods may indicate the employee turned off location services, had poor network coverage, or was in an area with weak signal such as a basement. Review the timeline for context and follow up with the employee if needed.
No. Tracking details are only available for employees assigned to a GPS Live Tracking attendance scheme. If a manger searches for an employee not on this scheme, an empty state will be shown.
Related article:
View your attendance information for a month
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