Register your device to mark attendance

Updated in March-2024 | Subscribe to watch greytHR how-to video

While trying to mark attendance from your workplace location, if your mobile ESS app displays the Device Change screen, it means that you must register your device in the greytHR database. Once your admin approves the request, you are ready to mark attendance. The process ensures the safety of data and safeguards you against any malpractices. 

Watch the video for more clarity:

Raise device change request

To register your device in the greytHR database,  you must perform the following actions:

1. On the Device Change screen, from the dropdown list, select the required reason for changing the device.

2. Tap Submit to raise the request for changing the device. You will get the message "Your request is underway!". 

3. Tap the Check Status button to view the status of your request. You can also tap the Withdraw button to cancel the device change request.

Note: Once your request is approved/rejected, you will be notified via email and will be able to sign in from your mobile device.

Other related links:

• View your attendance information for a month

• Regularize your attendance gaps

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