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Download documents and raise letter requests

Updated in November-2023 | Subscribe to watch greytHR how-to video

A document center page for employees is a centralized location or webpage where employees can access important documents and resources related to their employment. It serves as a repository of essential information, policies, forms, templates, and other documents that employees may need during their employment journey.

The Document Center page in the greytHR ESS portal contains all the documents and letters related to you, such as previous employment information, qualifications, payslips, company forms, and Form 16. This page helps to segregate all your documents available in one place and at any point in time. You can view and download these documents for your reference. 

To view the Document Center page, click Document Center.

You can perform the following actions on the Document Center page:

  1. Download documents and letters.

  2. Raise letter request.

Documents are categorized under the following tabs:

  1. Payslips: This option gives you access to all the payslips released by the company to date in chronological order.

  2. Form 16: This form is the TDS certificate provided by the employer certifying details regarding the salary you have earned during the year. TDS also tells you the amount which has been deducted from your salary. Here, you can download the form to view this information after it is released by your HR.

  3. Overtime payslips: This option gives you access to all the payslips related to overtime which are released by the company to date in chronological order.

  4. Company policies: This option displays all the company policies. You can download these company policies.

  5. Forms: This option contains all the forms and policies released by your company, for example, HR policies, IT policies, Provident Fund forms, and Company Leave policies.

  6. Letters: This option contains all the letters issued to you, such as appointment letter, address proof letter, confirmation letter, increment letter, etc. You can also raise the request for specific letters. You can view the option of raising a request only if your company has opted for the Letter Request Workflow option.

Download documents and letters

You can download your relevant documents from the given categories. To download these documents, perform the following actions:

  1. On the Document Center page, under Documents, point to the relevant category and click View All. The relevant category page opens.

    Note: The different categories are Payslips, Overtime Payslips, Company Policies, Form 16, Forms, and Letters.

  2. Navigate to relevant documents using the Jump To navigation list.

  3. Click the arrow > to view the download link.

  4. Click the Download icon to download the required documents.

Raise letter request

The option of requesting a letter is available for you only if it is opted for by your company. To raise a letter request, perform the following actions:

  1. On the Document Center page, under Request, click View All. The Letters page opens.

  2. Under the Request Letter tab, under the Apply tab, you can view the New Request form. From the Letter Type dropdown list, select the required letter type.

  3. From the Priority dropdown list, select the urgency of generating the letter. 

  4. In the Reason text box, specify the reason for raising the required letter. 

  5. Click Submit to raise the request for the required letter.

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